Shipping Rates and Policies
Holy Grail Vapes ships via USPS within the United States, including Puerto Rico, Hawaii, Alaska and other US territories. International orders may carry additional shipping charges and must meet regulations for the sale of these products to that country.
How long will it take me to receive my order?
Customers from the United States and its territories can expect to receive their order within seven (7) to ten (10) business days; international orders may take four (4) to six (6) weeks, depending on destination. Orders received after 1 PM Pacific Time are shipped the next business day. FedEx Overnight shipping is also available. Please contact us directly at 866-623-6174 with any shipping questions. Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 72 hrs.
Are there restrictions in my state that make your product illegal to ship to me?
Our products are 100% legal to ship to all 50 states and US territories.
Are you allowed to ship your products internationally?
There are currently over 40 countries that allow hemp-based products to be marketed and sold. Call us at 866-623-6174 to verify that we can ship to your country.
Can I put my order on auto-ship?
Many of our customers have their order on monthly auto-ship. This is a convenient option if you plan to receive the product on a continual basis without the hassle of calling in your order every month.
How do I cancel my auto-ship?
Call 866-623-6174 or email your customer service representative directly. Please give us 48 hours before your product ships to cancel without any fees charged.
Can I order products at wholesale pricing?
Yes! First you will need to make a minimum purchase order and you will need to send us a copy of your resellers license. Please click this link for more information: Become a Wholesaler